Cookie Policy
Understanding how we track and improve your experience
We're upfront about this—vionaraq.com uses tracking technologies. Most websites do, but we'd rather explain what's happening than leave you guessing.
This policy covers the tracking methods we use, what they do, and how you can adjust your preferences. Last thing we want is for you to feel like we're hiding something in technical jargon.
What Actually Gets Tracked
When you visit our site, small files get stored on your device. Think of them as digital Post-it notes that help us remember things about your visit—like whether you've logged in or which budgeting tools you've looked at.
We track navigation patterns, session duration, and interaction with features. This tells us what's working and what needs improvement. For example, if everyone abandons the expense tracker halfway through setup, that's a signal we need to simplify it.
Your IP address gets logged for security purposes. We also track referral sources to understand how people find us—whether through search engines, financial forums, or direct visits.
Types of Tracking We Use
Essential Tracking
These keep the site functional. Without them, you can't log in, save budget templates, or maintain session states. They expire when you close your browser and don't collect personal information beyond what's needed for basic operation.
Functional Tracking
These remember your preferences—default currency, display settings, collapsed menu states. They make repeat visits smoother. Blocking these won't break anything, but you'll need to reset preferences each time.
Analytical Tracking
We use these to understand usage patterns. Which features get ignored? Where do people spend the most time? This data stays anonymized and helps us prioritize development work. Real people look at this data to make actual decisions.
Performance Monitoring
These track load times, server response rates, and error occurrences. When something breaks or slows down, these help us identify the problem quickly. Pretty boring stuff, but important for keeping things running smoothly.
Why We Track This Information
Here's the practical side of it. We're a budgeting platform, which means our users need reliability and privacy. Tracking helps us deliver both.
- Detect unusual account activity that might indicate unauthorized access
- Optimize page load speeds based on how people actually use the site
- Identify which educational resources help users the most
- Troubleshoot technical issues by understanding what happened before an error
- Test new features with small user groups before wider release
- Measure how changes affect user behavior—did that redesign actually help?
We don't sell tracking data to third parties. Never have, and it would contradict everything we're trying to build here. The data stays internal and gets used to improve the platform you're already using.
How Long We Keep This Data
Different tracking serves different purposes, so retention periods vary. Essential session data disappears when you log out. Functional preferences might stick around for a year. Analytical data gets aggregated and anonymized after 90 days.
Security logs stay longer—typically 18 months—because investigating potential breaches requires looking back at patterns over time. Once data serves no active purpose, we delete it. Storage costs money anyway.
Session Data
Duration of session only
Preferences
Up to 12 months
Analytics
90 days before aggregation
Security Logs
18 months maximum
Managing Your Tracking Preferences
You've got options here. Modern browsers give you pretty granular control over what gets stored and what doesn't.
You can block all tracking except essential functionality through your browser settings. Fair warning—this will reset your preferences every visit and disable some features that rely on remembering your choices.
Most browsers let you clear existing data too. Do this and we'll treat you as a first-time visitor next time you show up.
Browser-Specific Instructions
Each browser handles this differently. Rather than write outdated instructions that'll be wrong in six months, here are direct links to current documentation from the browser developers themselves:
Third-Party Tracking
We use minimal third-party services, but they do exist. Error monitoring runs through an external service because they're better at it than we'd be building it ourselves. Same with hosting infrastructure.
These providers have their own tracking policies. We've vetted them for Australian privacy compliance, but you should review their documentation if you're concerned about specific practices.
We don't embed social media trackers or advertising pixels. Those create more tracking exposure than most people realize, and they're not necessary for what we do.
Updates to This Policy
Technology changes. Regulations change. Sometimes we'll need to update how we handle tracking to reflect those shifts.
When significant changes happen, we'll notify active users through email and post an update notice on the dashboard. Minor clarifications or formatting changes won't trigger notifications—we're not going to spam you every time we fix a typo.
The effective date appears at the bottom of this page. Check back occasionally if you're curious whether anything's changed.
Questions About Our Tracking Practices?
If something here doesn't make sense or you've got specific concerns about how we handle data, reach out directly. We'd rather answer questions than leave you wondering.
- 36 Cheddar Rd, Reservoir VIC 3073, Australia
- +61 401 948 541
- contact@vionaraq.com
Last updated: January 2025